Sno-King Ice Arenas Policies

DROP-IN ACTIVITIES

Stick n Puck, Drop-in Hockey, Public Skate, Freestyle

  • Participation in drop-in programs must be purchased and reserved ahead of time online via DASH
  • Sales are final and non-refundable. If cancelled more than 24 hours in advance, credit will be placed on customer’s Dash account for future use.
  • Reservations made with passes are non-refundable. If cancelled more than 24 hours in advance, passes will be credited on customer’s Dash account for future use.
  • If a reserved session is cancelled by the facility, participants will be offered a refund or account credit.

LESSONS & CAMPS

Learn to Play, Learn to Skate, Group Lessons, Skills Camps, Birthday Parties & Clinics

  • Payment for a session is due prior to the first class in the session.
  • Sno-King Ice Arenas do not offer makeups, credits, refunds or carryovers for no-shows, cancellations or missed classes within a session.
  • If a program is cancelled by Sno-King Ice Arena’s , participants will be offered a full refund or account credit for the remaining dates in the session.
  •  ​Cancellations prior to a series beginning are 100% refundable if more than 10 days in advance. Cancellations prior to a series beginning are 50% refundable if more than 24 hours in advance. Cancellations within 24 hours or during a series will not be refunded.
  • Sno-King Ice Arena’s will not be offering make up classes.
  • To request a cancellation, contact [email protected]